Deli Manager

Job Description

Crozet Market Deli Manager
Position Overview
The deli manager will manage the daily operations of the department, which provides
prepared foods, sliced meats and cheeses, and bakery products for customers. This
position is accountable for the profit and loss (PL) for the department and must use their
leadership and merchandising skills to manage inventory and make solid business
decisions. Additionally, this position is responsible for increasing customer confidence and
loyalty by executing consistent operating conditions, providing fresh and appealing
products, and ensuring courteous, knowledgeable and prompt service and a friendly
atmosphere. This position is uniquely suited for food-lovers as the deli manager will be
involved in more creative work like building the menu and curating daily specials.

Primary Responsibilities

  • Manage inventory, production, product ordering, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards.

  • Ensure team members provide excellent customer service, greeting, assisting, and thanking customers in a prompt, courteous, and friendly manner.

  • Ensure the department is well maintained and clean.

  • Supervise, train and develop team members.

  • Ensure the proper standards for food handling, sanitation, safety and productivity are maintained.

  • Offer product samples, answer questions and offer assistance in finding or suggesting product selection.

  • Handle special requests and online orders.

  • Responsible for scheduling deli team members.


  • Must have previous experience in management in food service and/or retail

  • Strong customer service skills

  • A high level of awareness of health and safety codes and the ability to implement systems to maintain compliance

  • Flexible schedule with availability to work evenings and weekends

  • Must be able to meet physical demands including standing, bending, twisting, and lifting 10-40 lbs regularly

Company Description
Crozet Market is a locally owned and independently operated full service grocery store and butchery in Albemarle County, VA. We strive to have a top-tier team to provide our customers with the best service, shopping, and dining experience. Our team is ever-growing and changing, so we welcome your application.

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